HOME

Privacy Policy

Last updated: May 2026

1
Introduction

SyncBeats ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our service.

2
Information We Collect

2.1 Information You Provide Directly

  • Account information (email address, name) when you create an account
  • Audio files you upload to create listening rooms
  • Room settings and preferences you configure
  • Messages you send through our service

2.2 Information Collected Automatically

  • Browser type, device type, and operating system
  • IP address and approximate location (country/region)
  • Pages visited and time spent on each page
  • Referrer information (how you found us)
  • Cookies and similar tracking technologies
  • Network performance metrics (latency, jitter, packet loss)

2.3 Third-Party Information

  • If you authenticate via Google, we receive basic profile information
  • Analytics data from Google Analytics

3
How We Use Your Information

  • To provide, maintain, and improve our service
  • To create and manage your account
  • To synchronize audio across devices
  • To diagnose technical issues
  • To send important announcements
  • To prevent fraud and ensure security

4
Data Retention & Security

We implement industry-standard security measures including SSL/TLS encryption, secure password hashing, and regular security audits.

Account data Retained until deleted
Audio files Deleted when room expires
Analytics Retained for 13 months
Security Logs Retained for 90 days

5
Sharing Your Information

We do not sell your data. We may share information in these cases:

  • With service providers (hosting, analytics, email) under confidentiality agreements
  • When required by law or to protect our rights
  • In case of merger, acquisition, or sale of assets
  • With your explicit consent

6
Your Rights & Contact

Depending on your location, you have the right to access, correct, delete, or port your data. SyncBeats is not intended for children under 13. We do not knowingly collect data from children under 13.

Questions about privacy?

Reach out to our support team.

support@syncbeats.app